Great customer service. Work is done in a timely manner and I always have great work done on my car as well as my wife's car. Prices are very reasonable. The lobby area is always clean and spotless. Wifi works very well and I get online work done while waiting on my vehicle. My wife and I both drive Infiniti vehicles and totally trust Import Auto to take great care of our vehicles one with over 250,000 miles. The other with over 160,000 miles.